Terms of service

1. Who we are

The Service is operated by Pocketknife Apps Inc., a company based in Alberta, Canada. You can reach us at [email protected]. Our privacy policy explains how we handle your data and forms part of these terms.

2. What the Service does

LandLookup converts legal land descriptions used in Western Canada (Dominion Land Survey quarter sections and legal subdivisions, and British Columbia’s NTS and BCGS grids) and GPS coordinates into parcel positions, map outlines and coordinates. Some features are free with daily limits; a Pro subscription removes those limits and adds features such as saved locations, notes and syncing; organizations let a team share a subscription with per-seat billing. We may add, change or retire features over time, and we’ll try to give notice when a change removes something you rely on.

3. Your account

You must be at least the age of majority where you live, or be using the Service for a business that has agreed to these terms. Keep your sign-in details confidential and tell us promptly if you believe your account has been compromised; you are responsible for activity that happens under your account. Signing in with Google, Apple or Microsoft is also subject to those providers’ terms.

An account is for one person. Sharing sign-in details so that several people use one account is not permitted, and we may limit the number of devices that can be signed in to an account at the same time. Teams should use an organization, which gives each member their own account.

If you create an organization you become its owner. Owners and admins control the organization’s membership, roles and billing, and can remove members. Your saved locations and notes belong to your account, not to the organization, and stay with you if you leave.

4. Subscriptions, billing and refunds

Purchases on the web are sold by Stripe, which acts as the merchant of record. When you check out you also agree to Stripe’s terms of sale, and Stripe calculates and collects any applicable sales tax on top of the prices we display. Purchases in the iPhone and Android apps are made through Apple’s App Store or Google Play and are governed by their terms; manage or cancel those subscriptions, and request any refunds, through Apple or Google.

Subscriptions renew automatically — monthly or yearly, depending on the plan you chose — until you cancel. You can cancel at any time from your account settings or the billing portal; you keep access until the end of the period you have paid for, and we do not give partial refunds for unused time except where the law requires it. If a renewal payment fails, we may suspend Pro features until it succeeds.

Organization plans are billed as a base plan plus a charge per additional member. Adding a member is charged immediately, prorated for the rest of the current billing period; removing a member is credited on the next invoice. If you move an existing individual subscription into a new organization, the unused portion of it is credited against the organization’s first invoice.

We may change prices. Changes to a renewing subscription take effect at the next renewal after we give you at least 30 days’ notice, so you can cancel first if you prefer.

5. Acceptable use

You agree not to:

• access the Service by automated means, or scrape, harvest or bulk-extract results or data from it;
• resell results, or use them to build a competing product or a dataset for redistribution;
• circumvent lookup limits, session limits or other access controls, or share accounts;
• interfere with the Service, probe it for vulnerabilities, or reverse-engineer the apps except to the extent the law allows regardless of this term;
• use the Service for anything unlawful, or to infringe anyone else’s rights.

6. Your content

The locations you save and the notes you attach are yours. You give us the permission we need to store them, sync them between your devices and display them back to you (and, if you create a share link, to whoever opens it). Anyone who has a share link can view the location it points to and any note you chose to include, so don’t share anything you would not want made public. You can export or delete your data from your account settings at any time.

7. Accuracy and limits of the results

Positions are computed from published survey data and open government datasets, with the sources and licences listed on our licences and attribution page. We work hard to make results accurate and to keep our data current, but survey records contain errors and gaps, datasets change, and our computations can be wrong. We do not guarantee that any result is accurate, complete or up to date.

Not a legal survey. Coordinates are for navigation and reference only. They are not legal land-survey records and cannot substitute for a survey by a licensed land surveyor. Do not rely on the Service to determine legal boundaries, ownership or title; to site wells, buildings, roads or excavation; for emergency response; or for any purpose where an error could lead to injury, loss or legal consequences. Verify independently — with a licensed land surveyor, a land titles search or the relevant authority — before acting on a result. Device GPS accuracy, and the alignment and currency of third-party map imagery, are outside our control.

8. Intellectual property

The Service, including its software, design, text and compiled data, belongs to us or our licensors and is protected by copyright and other laws. We grant you a limited, non-exclusive, non-transferable licence to use it under these terms; we keep all other rights. Third-party data remains subject to the licences on our attribution page. If you send us feedback or suggestions, we may use them without any obligation to you.

9. Third-party services

The Service relies on third parties — Stripe for payments, Apple and Google for app distribution and in-app purchases, Google, Apple and Microsoft for sign-in, and map and imagery providers such as Esri, OpenFreeMap and OpenStreetMap. Their services are governed by their own terms, and we are not responsible for them.

10. No warranty

The Service is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties and conditions, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement, and any warranty that the Service will be uninterrupted, error-free or secure.

11. Limitation of liability

To the fullest extent permitted by law, neither we nor our directors, employees or suppliers will be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, lost data, business interruption or the cost of substitute services, arising out of or relating to the Service or these terms, however caused and under any theory of liability, even if we were advised of the possibility. Our total liability for all claims relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim arose and CAD $50.

Some jurisdictions do not allow certain warranty disclaimers or liability limits. Where that applies to you, the exclusions above apply only to the extent permitted, and nothing in these terms limits rights you have as a consumer that cannot be waived.

12. Indemnity

You will defend and indemnify us against claims, losses and expenses (including reasonable legal fees) arising from your violation of these terms or your misuse of the Service.

13. Termination

You can stop using the Service at any time and delete your account from your account settings, which cancels any web subscription (app-store subscriptions must be cancelled with Apple or Google). We may suspend or terminate your access if you breach these terms, fail to pay, or if we are required to by law, and we may discontinue the Service on reasonable notice. Sections that by their nature should survive — including 6 through 12 — survive termination.

14. Changes to these terms

We may update these terms from time to time. For material changes we will give notice — by email to your account address or within the Service — at least 14 days before they take effect, unless a change is needed sooner for legal or security reasons. Continuing to use the Service after a change takes effect means you accept it.

15. Governing law

These terms are governed by the laws of the Province of Alberta and the federal laws of Canada that apply there, without regard to conflict-of-law rules. Any dispute will be brought in the courts of Alberta, and you agree to their jurisdiction — except that nothing prevents either of us from seeking injunctive relief elsewhere, and consumers may have the right to bring claims where they live. We would rather sort things out informally, so please email us first.

16. General

These terms and the privacy policy are the entire agreement between you and us about the Service. If any part is found unenforceable, the rest remains in effect. Our not enforcing a term is not a waiver of it. You may not assign these terms; we may assign them to a successor of our business. There are no third-party beneficiaries.

17. Contact

Questions about these terms: [email protected].