Support
Support
Email support@pocketknifeapps.com for anything about LandLookup.ca or the Land Description Lookup iPhone app. A real person reads every message.
Reporting an accuracy issue
Accuracy reports make the survey fabric better for everyone. To let us reproduce the problem, please include:
- The exact description you searched — e.g. 12-52-24-W4 or d-96-H/94-A-15, exactly as you typed it.
- Where you expected the parcel to be — coordinates, a nearby landmark or a road intersection.
- Where the map actually showed it — the coordinates from the result card, or a screenshot.
Curious how positions are calculated in the first place? Read how lookups are computed and what's covered.
iPhone app support
The same address handles app support — subscriptions, offline maps, anything. Mention the app version from Settings if you can.